Reference

goltogel aplikasi Privacy Policy For Your Account

goltogel aplikasi Privacy Policy explains what we collect when you open an account, sign in, use DANA or QRIS, and contact support.

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CONTACT PATHS

Check Privacy Help From Your Account

Privacy questions should reach us through the account support route, because that lets us match your request with the correct account record. We keep the request focused on your data, cookies, security or retention rather than asking you to repeat wallet details in an open channel. Include the phone number linked to your account and the subject of your request.

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Account support

Open the support route after signing in and select the privacy subject. We can then check the account record connected to your request without asking you to send a password.

Wallet receipt check

For a DANA, OVO, GoPay or QRIS privacy query, include the transaction reference only. We use that reference to locate the record while keeping your wallet credentials out of the request.

Policy request

Ask about correction, deletion, retention or cookie choices through the same account help path. We may verify account ownership before discussing personal details or changing a stored record.

DATA PRACTICES

Browse How We Handle Your Details

Our Privacy Policy is designed around the points you can check: what enters the account record, why a cookie appears, how sign-in security works and when retention is reviewed.

Collection

We collect account details you submit, phone verification status, sign-in events, device information and support messages. Payment references from DANA, OVO, GoPay and QRIS help us match account activity without storing wallet passwords.

Cookies

Cookies can remember sign-in preferences, protect account sessions and help us understand which policy page was opened. Your browser controls cookie removal, while some account functions may need session cookies to operate.

Account security

Phone verification is used before account access, and we examine sign-in signals when activity looks unusual. Never send us your password, wallet PIN or one-time security code through a support request.

Retention

We keep account, payment-reference and support records only as long as needed for security checks, dispute handling, account administration or legal requests. Retention can vary when local law requires a longer period.

Correction

If your phone detail, account name or contact record is inaccurate, request a correction through account support. We may ask for an ownership check before changing the stored detail.

Deletion requests

You can ask whether your personal details may be deleted, but some records may remain where they support security, payment reconciliation, disputes or a legal obligation under local law.

Ask About Privacy Policy And Access

These Privacy Policy answers address the searches we receive from Indonesian account holders before they open an account. Each answer points back to a practical step, from phone verification and cookie control to wallet references and requests sent through account support.

It covers account details, phone verification, sign-in activity, device signals, cookies, support messages and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account use.

We use your phone number for account identification and verification before account access. If the number is wrong, contact account support and complete an ownership check before we change the stored record.

No account support request should include a wallet PIN, password or one-time code. Our records may contain payment references for reconciliation, while your wallet credentials remain with the relevant payment service.

Yes, send a data request through the signed-in account support path. We may verify ownership first, then explain which account, cookie, support and payment-reference records can be provided.

Use account support and state which detail needs correction, such as a phone or contact record. We check ownership before editing the account, so the request cannot be made by someone else.

Retention depends on the record and its purpose. Account, wallet-reference and support data may remain for security, dispute handling, administration or legal requests, and the period can vary where local law permits.

You may request deletion through account support. We assess the request against security, payment reconciliation, disputes and legal duties, so some records may need to remain even after account access ends.

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